Terms of Use

1. In accessing the Site (which shall include www.www.sodash.com, www.socialcustomerservice.co.uk), you agree to do so only for your own personal, non-commercial use and in accordance with these Terms.

2. The Site is owned and operated by SoDash, which is a trading name for Winterwell Associates Ltd (company number: SC342991). Please read the Terms carefully as they set out your rights and obligations and the terms on which we makes the Site available to you. They also provide information on how you can submit material and how this will be used.

3. Visitors to the Site just wishing to view content do not need to register. However, any use of the Site (including, but not limited to, viewing content) constitutes your acceptance of these Terms, which take effect the moment you first use the Site. If these Terms are not accepted in full, you should not access the Site and should stop using it immediately. We reserve the right to change the Terms at any time by posting changes online and it is your responsibility to refer to and comply with the most up to date Terms on accessing the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the Terms as modified.

4. Unless otherwise stated, you may not copy, reproduce, republish, download, post, store (including in any other website), distribute, transmit, broadcast, commercially exploit or modify in any way any of the Site’s material or content (including other Contributions or any advertising or sponsorship) or permit or assist any third party to do the same.

5. You agree to only use the Site for lawful purposes, in a manner which does not improperly infringe the rights of, or restrict or inhibit the use and enjoyment of, the Site by any third party. Such restriction or inhibition includes, but is not limited to, conduct which is libellous, in breach of anyone’s privacy or which may harass, cause real distress or inconvenience to any person and the transmission of obscene or offensive content or interruption of the normal flow of dialogue within the Site. We reserve the right to screen, filter and/or monitor content for this purpose.

6. The Site may include links to third party web sites (“Third Party Sites”) from time to time. You acknowledge and agree that we will not be responsible for the availability of the Third Party Sites and will not be responsible or liable for any content or services from the Third Party Sites. Your accessing of the Third Party Sites is at your own discretion and risk. These Third Parties Sites may have their own terms and conditions of use which you may be required to comply with. Please read such terms and conditions of use to ensure you are willing and able to comply with them.

7. Some parts of the Site may have specific terms of use (e.g. competitions, contests and campaigns). By registering for and/or using these parts of the Site you are agreeing to these specific terms. If there is any conflict between the Terms and specific terms appearing on the Site, the specific terms shall prevail.

Contributions

1. “Contribution” includes all content and materials provided to or uploaded to the Site by Members and other visitors to the Site, such content and materials including (but not limited to) videos, clips, pictures, recipes, reviews, comments, data posting, competition entries, blog entries, forum comments or comments, content and/or materials made available via the Site’s social media platform(s), and all other user generated material, which will be held by us.2. You agree and guarantee that any Contribution you provide or upload is original to you and does not infringe the copyright or any other rights of any other person. You must obtain any prior consent necessary for you to provide the Contribution to us. You agree and confirm that all facts expressed by you in any Contribution are true to the best of your knowledge and belief and, if your Contribution contains opinions, these are your own and genuinely and truly held by you; and that nothing in your Contribution will include an advertisement for your business or products; that nothing in the Contribution will infringe the copyright or any other right of any person, breach any contract or duty of confidence, be defamatory, obscene or sexually oriented, abusive, vulgar, offensive, indecent, harassing, threatening, breach anyone’s privacy or may constitute a contempt of court or break any applicable laws or be calculated to bring us or any other person into disrepute; and that all Contributions will comply with any additional Terms or requirements on the Site and you will at all times comply with the Terms. You also confirm that if you have posted a recipe, it is your own recipe and will not cause any harm to anyone.

Other Content and Complaints

1. Although we may ask Members and other visitors to the Site to submit Contributions which must comply with the Terms, you acknowledge that Contributions supplied by others may include content which others may consider offensive or objectionable. We assume no responsibility or liability for such Contributions and, as the Contributions are created by others, it does not represent our views. You are solely responsible for your interaction with other Members and visitors to the Site.

2. If you become aware of any misuse of the Site or wish to complain about any Contribution or material on the Site or believe any of your rights have been violated e.g. your copyright has been infringed, you have been defamed etc., you can email us at info@www.sodash.com with the following information:

  • The nature of your complaint and the location within the Site which relates to the particular content or Member.
  • For copyright disputes, identification of the copyrighted work you claim has been infringed and a statement that you have a good-faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law and that you are the owner of the copyright interest involved or are authorised to act on behalf of the owner.
  • Your name, address, telephone number and email address and such other information as we may reasonably request.

Intellectual Property Rights Including Copyright

1. The names, images and logos identifying SoDash all our associated companies or third parties and any products and services are proprietary marks of these parties. Nothing in the Terms shall be construed as conferring to you any licence or right under any intellectual property right of any of the above parties unless expressly stated otherwise.

2. All copyright, trade marks and other intellectual property rights in the Site (including the design, arrangement and look and feel) and all material, software or content supplied as part of the Site, other than your Contributions and Your Data (as defined in our Privacy Policy below), shall remain at all times our property or the property of our licensors and is protected by intellectual property law.

3. Any products and services on the Site are subject to availability and are available at our sole discretion.

General

1. The Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the Site or these Terms are subject to the exclusive jurisdiction of the courts of England and Wales.

2. We make no representation that content on the Site is appropriate or available for use at locations other than the United Kingdom and Republic of Ireland and access to content on the Site from territories where such content is illegal is strictly prohibited. If you access the Site outside of the United Kingdom or Republic of Ireland, you are responsible for compliance with all local laws.

3. If any of the Terms are held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms which will continue to be valid and enforceable to the fullest extent permitted by law.

4. You agree to indemnify and keep indemnified us from and against all claims, damages, expenses, costs and liabilities (including legal fees) relating to or arising from your use and/or Membership or arising from any breach or suspected breach of the Terms by you or your violation of any law or the rights of any third party.

5. We can transfer our rights and obligations under these Terms to any company, firm or person provided this does not affect your rights under the Terms. You may not transfer or assign your rights or obligations under the Terms to anyone else and your Membership is personal to you.